FAQ

Where do you ship from?
All orders are shipped from Ottawa, Ontario, Canada.

What shipping service do you use?
We ship exclusively with Canada Post.

How long will it take to receive my order?
Orders are processed within 3-5 business days. Domestic orders arrive within 2-4 business days. International orders usually arrive within 4-7 business days but can take up to 6-8 weeks for delivery.

Do you ship worldwide?
Yes! Please know that additional fees may apply for orders placed outside of Canada. Maureen Creates is not responsible for customs, duty, or taxes that may be charged upon delivery.

What is your return policy?
I cannot accept returns or exchanges, but please contact me if you have any problems with your order.